Returns, Refunds & Shipping
Thank You!
Thank you for shopping with us! We operate a direct-to-wholesaler model, meaning all products are shipped directly from our trusted suppliers. Please read the following policy carefully.
Returns & Exchanges
- We do not hold stock; all orders are fulfilled by third-party wholesalers.
- Returns are subject to the wholesaler’s return policy, which may vary by product and supplier.
- To request a return, please contact us within 14 days of receiving your order. We will coordinate with the wholesaler to determine eligibility and provide instructions.
- Items must be unused, in original packaging, and accompanied by proof of purchase.
Non-Returnable Items
- Custom, made-to-order, or personalized items
- Perishable goods
- Items marked as final sale or non-returnable by the wholesaler
Damaged or Incorrect Items
- If your item arrives damaged or incorrect, please notify us within 48 hours of delivery.
- Include photos and order details so we can assist you quickly.
- We will work with the wholesaler to arrange a replacement or refund where applicable.
Refunds
- Refunds are issued once the returned item is received and inspected by the wholesaler.
- Refunds will be processed to the original payment method and may take 5–10 business days to appear.
Shipping Information
- All orders are shipped directly from the wholesaler. Shipping times and carriers may vary depending on the supplier and product location.
- Estimated delivery times are provided at checkout but are not guaranteed.
- Tracking information will be provided once available from the wholesaler.
- We are not responsible for delays caused by the courier, customs, or other external factors.
International Shipping
- International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
- Delivery times may be longer for international shipments.
Lost or Delayed Shipments
- If your order is delayed or lost in transit, please contact us. We will liaise with the wholesaler and courier to resolve the issue.
Contact Us
For any questions or to initiate a return, please email us at shop@legendsapparel.co.uk with your order number and reason for return.
Frequently Asked Questions
We’ve put together answers to some of the most common questions about Legends Apparel. If you can’t find what you’re looking for, just get in touch and we’ll be happy to help.
What payment methods do you accept?
We accept all major credit and debit cards like Visa & Mastercard.
What is the delivery cost and timescale?
UK delivery is a flat fee of £3.75. Orders are usually dispatched within 2–3 working days, and you’ll receive tracking information once your parcel is on its way.
Do you offer returns or exchanges?
Yes - if your item doesn’t fit or you’ve changed your mind, you can return it within 14 days of delivery as long as it’s unworn and in original condition. Please contact us first to arrange the return or exchange.
How do I know what size to order?
Each product page includes a size guide to help you find the right fit. If you’re between sizes, we recommend sizing up for comfort, especially with our performance and oversized pieces.
Do you ship outside of the UK?
At present, Legends Apparel only ships within the UK. If you’re based overseas and interested, please get in touch - we’re exploring international delivery options.
How can I get in touch with the team?
You can fill in the contact form on this page, email us directly, or message us through our social media channels. We aim to reply within 24 hours on working days.